# Pickup Line

> Pickup Line is an AI receptionist and answering service for owner-operated trade and home service businesses. It answers every call 24/7, captures the caller's name, number, address, and job details, transfers emergencies to the on-call tech, and texts the owner each lead. Plans start at $349 a month, you keep your existing number, and most businesses are live in 5 to 7 days.

## Key facts

- What it is: an AI receptionist / AI answering service built for owner-operators in the trades and home services.
- Answers every call 24/7, including nights and weekends. Missed calls get a text back within 60 seconds.
- Starts from a trade pack: the questions customers ask, the details the owner needs, and rules it never breaks. It never makes up a price, service, or delivery time.
- Emergencies: the owner picks trigger words (like "emergency") and hours for live transfer; outside those hours it takes an urgent message.
- Each lead is texted to the owner with name, number, address, and what they need.
- Callers are told it is a virtual assistant.
- Keep your existing phone number (call forwarding). Live in 5 to 7 days.
- 3-month minimum, then month-to-month.
- Free phone audit: three test calls at the business's busiest hours and a one-page report within 3 business days.
- Guarantee: on Done-for-You Growth, at least 10 new leads in the first 60 days or month three is free (for businesses with 50+ inbound calls a month).

## Pricing (USD)

- Never Miss a Lead: $349/month, $499 setup. Includes: AI receptionist on every call, 24/7; Your trade pack, set up for you; Missed-call text-back in 60 seconds; Booking link or calendar; Monthly money-caught report.
- Booked & Reviewed: $549/month, $499 setup. Includes: Everything in Never Miss a Lead; Website chat that answers like your phone line; Google review requests after every job; Follow-up texts to leads who didn't book; Hooked into your booking software.
- Done-for-You Growth: $849/month, $999 setup, or $0 on a 12-month plan. Includes: Everything in Booked & Reviewed; Website upgrade, hosting, and care; Google Business Profile kept current; Quarterly review call; 60-day lead guarantee.
- Starter line for missed calls only: $179.

## Trades served

Plumbing, HVAC, Electrical, Roofing, Garage doors, Appliance repair, Water heaters, Septic, Landscaping, Lawn care, Tree service, Pool service, Pest control, Irrigation, Fencing, Snow removal, House cleaning, Carpet cleaning, Pressure washing, Junk removal, Moving, Dumpster rental, Window cleaning, Towing, Roadside, Auto repair, Mobile mechanic, Mobile detailing, Locksmith, Glass repair, Painting, Flooring, Handyman, Concrete, Decks, Cabinets, Drywall, Party rentals, Equipment rental, Portable toilets, Photo booths, Event tents, Trailer rental.

## FAQ

### What is Pickup Line?

Pickup Line is an AI receptionist for owner-operated trade and home service businesses. It answers every call 24/7, captures the job details, transfers emergencies to you, and texts you each lead with the caller's name, number, address, and what they need.

### How much does Pickup Line cost?

Plans are $349, $549, or $849 a month. Never Miss a Lead and Booked & Reviewed have a $499 setup fee. Done-for-You Growth has a $999 setup fee, waived on a 12-month plan. If you only need missed calls covered, ask about the $179 starter line.

### Will callers know it's AI?

Yes. It introduces itself as your virtual assistant, and it says so if anyone asks. Most callers care that someone picked up and got their details right.

### Do I need a new phone number?

No. You keep your number and forward calls to your Pickup Line, either only when you don't answer or all the time. You can switch it off from your phone in seconds.

### How long does setup take?

Most businesses are live in 5 to 7 days. We build your line from a trade pack, load your services, prices, and service area, and you keep working while we do it.

### What kinds of businesses is it built for?

Owner-operators in the trades and home services: plumbing, HVAC, electrical, roofing, landscaping and lawn care, tree service, pest control, pool service, cleaning, junk removal, dumpster rental, moving, towing and auto repair, locksmiths, painting and remodeling, handyman work, and party, equipment, and event rentals.

### Does it answer after hours and on weekends?

Yes. It answers every call 24/7, including nights and weekends. If a call is missed for any reason, the caller gets a text back within 60 seconds.

### What if a caller asks something it doesn't know?

It never makes up a price, a service, or a delivery time. It takes the details and tells the caller you'll follow up, and you get the text right away.

### Can it transfer urgent calls to me?

Yes. You pick the words that trigger a transfer, like "emergency" or "existing order", and the hours you want them. Outside those hours it takes an urgent message instead.

### What is the free phone audit?

We call your business three times at your busiest hours, like a Saturday morning and 5:30 on a weekday, and send you a one-page report of what your callers hear within 3 business days. It's free, and you don't have to buy anything.

### Am I locked into a contract?

Plans start with a 3-month minimum, then go month-to-month. The only 12-month option is Done-for-You Growth with the setup fee waived.

## Links

- [Home](https://getpickupline.com/)
- [How it works](https://getpickupline.com/#how)
- [Trades](https://getpickupline.com/#trades)
- [Packages and pricing](https://getpickupline.com/#packages)
- [FAQ](https://getpickupline.com/#faq)
- [Free phone audit](https://getpickupline.com/#audit-form)